Our Data Center
Building Location:
We lease our servers from Data393,
their data center is located just south of Downtown Denver in
the Denver Tech Center, the Data393 Data Center facility includes
more than 13,000 square feet of raised floor data center space,
1,200 square feet of "telco-style" space, plus a high tech
Network Operations Center (NOC), conference rooms, administrative space and break rooms.
Power:
Electrical power from Colorado's Xcel Energy is delivered from redundant feeds from the Surrey Ridge substation. The electric service in the building is connected to parallel redundant Powerware UPS units, which delivers conditioned power to the data center via a Starline Bussway system. This system eliminates the need for traditional power distribution units (PDU's) and enhances the reliability of the system as well as making "A" and "B" power available to every computer equipment cabinet. The power is backed up by two diesel generators connected to separate automatic transfer switches (ATS).
Access:
Access to the Data393 data center is controlled by access card and biometric scanning systems. All data center entrants must be authorized by Data393 Network Operations Center (NOC) personnel prior to entry to the facility. In order to reduce the risk of lost or stolen access cards, all cards are kept on file within the NOC. To obtain entrance, visitors are required to surrender photo identification to NOC personnel for verification before receiving an access card. For additional security, entrance to all raised-floor and colocation areas requires both a biometric scan and use of the access card.
Security and Monitoring:
More than 40 high-tech cameras, connected to a closed circuit digital video recording system monitor the data center. This system provides NOC staff with the ability to visually monitor all doors to the data center and all cabinets within the data center. The system detects any movement, triggering one or more of the cameras to capture a digital image of the movement, which is recorded and archived. The images are archived periodically and can be transferred to any digital media on-demand.
Environmental:
Cooling and humidity is controlled by 14 air handling units (AHUs) featuring N+1 and N+2 redundancy (dependant on location within the center). The system keeps the operating environment in the data center at 68 degrees with 45% humidity with a variation of no more than +/- 4 degrees of temperature and 4% humidity.
Fire Suppression:
Fire detection within the Data Center is provided by an early detection alarm system monitored both within the Network Operation Center (NOC), and by Honeywell as a backup, third-party monitoring service. The monitoring system informs the NOC staff of the specific alarm generating the warning and its location. The data center has detectors installed both above, and below, the raised floor. The fire suppression system is a pre-action, dry pipe which would discharge water only from the appropriate locations when the heat in the Data Center increases enough to trigger a fire sprinkler head. The discharge of a sprinkler would signal the emergency power-off switch, which would simultaneously turn off the commercial electrical power to the Data Center and switch to UPS power.
 View the Network Diagram Here
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